Training
Sunrise Care takes training very seriously; well trained staff lead to confident and proactive teams, which in turn result in better outcomes for our customers.
All staff are required to complete a recognised and accredited training program before they start work in our services. This ensures that our staff are trained to the same standard across the organisation. Our managers are also required to complete our mandatory training before they start with us, so they are familiar with the training courses their teams have completed. Every year the staff and managers will complete the required refresher courses.
In addition to the standard mandatory training programme, other professional development opportunities will be identified through regular supervision and appraisal meetings. This will include NVQ qualifications in health and social care, but is not limited to this. Some staff may show a particular interest in autism, diet and nutrition, time management or leadership courses, to name just a few. We will always do our best to find appropriate courses and encourage staff to engage. We work with Skills for care and other training providers to put together a range of training programs to enhance the service we give to our customers.
Senior Staff Training Courses
The following courses are in addition to the Support Worker courses
• Bereavement Awareness
• Care Planning
• Complaints Handling
• Conflict Resolution
• Display Screen Equipment Awareness
• Information Governance Awareness
• Managing People Awareness
• RIDDOR Awareness
• Risk Assessment Awareness
• Staff Appraisal Skills
Technology Training
We are fully committed to using digital platforms to streamline our internal processes, strengthen collaborative working, and enhance staff productivity. By embedding digital tools into the core of our operations, we have been able to work more efficiently, communicate more effectively, and maintain consistent oversight across our services. This improved way of working has had a direct and positive impact on the quality of care delivered to our customers, ensuring that support is responsive, well‑coordinated, and centred around each individual’s needs.
Daily Recordings
Log my Care allows staff to record support tasks, observations, and achievements in real time, giving families and inspectors clear, up‑to‑date evidence of each person’s progress. The system supports our core aim of promoting independence and everyday living skills. All staff are fully trained to use the platform, which is intuitive and easy to navigate.
Shift Management
We use a very intuitive and easy to use App, for staff to view their shifts and even swap shifts with their colleagues subject to the service managers approval.
Planning and managing annual leave
Staff are trained to use a HR App to request annual leave and view their holiday entitlement throughout the year.
Health & Safety
We are planning to train some staff on how to use an interactive system to record and complete health & safety tasks in all our services.










