Sunrise Care has been supporting people with learning disabilities since 2002
With over 20 years’ experience of supporting people with a range of needs, we continue to provide quality services across our CQC regulated and mental health houses.
We work closely with the multi-disciplinary teams in our local areas, to call in specialist advice on certain aspects of someone’s support plan, where required.
All our services offer creative solutions to many individuals, to enable them to live how they wish and are based-on sound principles.
How we support our customers with their health
We understand that it can be difficult for people with learning disabilities and autism to express to their support team if they are feeling unwell. To ensure that they have access to the healthcare and treatments that they require, we provide a health action plan for each customer, which details how we will support them with their health.
In order to create a health action plan, we will gain as much information as we can about our customer’s health from them, those close to them and the consultants who have been involved with their care.
How we support our customers with their medication
When working with prescribing consultants, particularly for psychotropic medications, our principles are underpinned by STOMP – “Stopping over medication of people with learning disabilities, autism or both”.
We work with our customers, their circle of support and their consultants, to ensure that the medication which they take is right for them. We also ensure that medication is regularly reviewed with their consultants as requirements can change over time. Click the STOMP easy read to find out more.
Customers’ Rights
The aim of good quality support for independent living, must always be to promote a way of working which enables customers to enjoy the experience and to enjoy the activity that they require the support with.
Privacy
An individual’s right to privacy involves being free from intrusion or unwelcome attention. We aim to maximise our customers’ privacy in the following ways;
- Staff will enter a customer’s property and rooms within the property only with express consent
- All customers have the right not to have to interact with or be interrupted by a worker when, for example they are entertaining a visitor, or are engaged on an intimate activity on their own account
- We respect the fact that a customer’s possessions are private and always act in accordance with the principle that our workers are guests in the customer’s house
- Our staff respect a customer’s right to make telephone calls and carry on conversations without being heard or observed by a worker
- We ensure that records of the service provided, are seen only by those with a legitimate need to know the information they contain
Dignity
The right to dignity involves recognising the intrinsic value of people as individuals and the specific nature of each person’s particular needs. The service aims to maximise the customers’ dignity in the following ways:
- Arranging for customers who require assistance with intimate tasks such as dressing, bathing and toileting, to be supported as far as possible in a way which they prefer
- Providing help for customers to present themselves as they would wish. This can include for example, shaving or growing a beard, having long or short hair, wearing or not wearing make-up etc
- Minimising any feelings of inadequacy, inferiority and vulnerability which customers may have arising from disability
- Treating customers with respect, reinforcing their individual characteristics, addressing them and introducing them to others in their preferred style, responding to specific cultural requirements
Our Staff Teams
In order to support good outcomes for our customers, Sunrise Care understands the need for excellent staff teams. To achieve this the company has a rigorous selection process.
To be selected, staff are required to have, or be prepared to work towards an NVQ level 2 or 3 in Health & Social Care or an equivalent qualification.
In addition, all staff, including the managers, undergo 20 + mandatory training courses before they begin work with us.
Each year every staff member and the managers undergo refresher training in a number of these courses. The senior staff need to have at least 2 years’ experience of working with people with learning disabilities and an NVQ level 3 in Health & Social Care or an equivalent qualification.
Our Vision, Mission and Values
Our Vision
Caring with a difference to ensure each individual achieves their
goals and aspirations
Our Mission
To enhance our customers lives
Our Values
Committed – to provide high quality, efficient and safe
services
Accountability – to work with integrity and being responsible for
ones actions and decisions
Respect – treating everyone fairly and knowing that
everyone’s voice is important
Excellence – to work creatively and provide exceptional care
